Gobi Live support

Contact us

Email support@arcaos.io about your account, a payment or a bug. Most requests get an answer within 24 hours.

We will never ask for your key or a sign-in code. Anyone who asks for them is not Gobi support.

New or lost phone

Install Gobi Live and sign in the same way you did before. Your accounts are there.

The recovery guide covers what to do if you can't sign in.

Delete your account

Email support@arcaos.io with the subject "Delete my account", or start the email in the app from Security & recovery. Deleting your account doesn't move your money, so withdraw it first.

Privacy

Read how we handle your information in the Privacy Policy.